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Retrieve

Retrieve
MicroStation knowledge at your fingertips!

Does it take too long to get answers to your technical questions?
Do you keep important procedures in random or hard-to-keep-track-of places?
Do you lose production time waiting for answers from overworked support techs or from an outside source?

If you answered “yes” to any of the above questions, then there is a solution for you. It’s called Retrieve. A fast, accurate and scalable Web server application, Retrieve is used to leverage best practices, retain intellectual capital and promote knowledge sharing.

Capture, Centralize and Distribute
Designed to reduce workloads and maintain relevant information available, Retrieve makes your company’s important data readily available to your staff. With Retrieve users can capture, centralize and distribute corporate documents, best practices and procedures and reduce the time lag while waiting for an answer to virtually zero. Never has it been easier or faster to store and maintain important information.

Retrieve turns your company’s intellectual capital into a searchable, dynamic and relevant source of knowledge. With state-of the-art features, such as, self-help searches, natural language queries (ask a question in plain English), automatic issue escalation, and statistical reports, Retrieve increases the speed of communication within your company.

Flexible and Scalable Information Center
With Retrieve, you can transform your company’s Intranet site from a repository of documents to a flexible and interactive information center. Also, you can extend your Web site to provide fresh and needed customer support from a single interface. Providing relevant and current information to a large number of users has never been so simple.

Retrieve is a scalable Web-server application that:

Ensures users get full and complete answers to their technical questions.
Organizes all technical information, documentation, FAQ’s and so on in one, centrally accessible location.
Greatly reduces time spent looking for answers to technical questions, procedures and other information needed for production.

However deployed, Retrieve makes answers readily accessible, streamlining workflow and boosting productivity.

VBooks and HBooks - Next Generation Reference Books
Retrieve organizes content into two types of "books": VBooks (Virtual Books) and HBooks (Help Books). VBooks are short, topic-specific reference guides that are designed to get someone up-to-speed quickly. HBooks are used as Tech Support aides and are collections of frequently asked questions and common problem and solutions. Both books are modular and searchable, so you can easily mix and match topics and quickly find what you need to know.

LearningBay Retrieve Screenshot Gallery
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